Determining Business Information System Strategies: A Ward and Peppard Approach

Abstract

Digital transformation requires organizations to have information systems that are aligned with business strategies and able to respond to technological dynamics. This research aims to develop an information system strategy based on the Ward and Peppard approach by emphasizing system engineering aspects. The method used is a qualitative case study on an organization that is facing system integration challenges. Data were collected through semi-structured interviews, documentation, and observation. The analysis was conducted through the stages of business strategy analysis, IS/IT assessment, and strategic IS/IT planning, complemented by tools such as SWOT SI, Value Chain Analysis, and PESTEL. The results showed that the organization's information systems were still siloed and not functionally integrated, and did not support the organization's strategic vision. There was an urgent need for an adaptive, modular, and secure system, which was then translated into a cloud-based and modular SI architecture design. Internal validation showed that the strategy and system design developed were in line with the business and technical needs of the organization. This research confirms that the Ward and Peppard approach is not only relevant in strategic planning, but can also be implemented technically in the form of an applicable and sustainable system architecture design.