Evaluation of the Effectiveness of Management Information System Implementation in Supporting Business Intelligence

Abstract

The development of information technology encourages organizations to optimize the use of Management Information Systems (MIS) to support Business Intelligence (BI). This study aims to evaluate the effectiveness of SIM implementation in supporting BI with a quantitative approach. Data were collected through questionnaires from 75 respondents of SIM users from various work units in the organization, then analyzed based on three main dimensions: system quality, information quality, and user satisfaction. The results showed that SIM has been implemented effectively and contributed significantly to the success of BI. Statistical analysis showed a strong positive relationship between SIM effectiveness and BI functioning. The findings provide important implications for organizations to strengthen user training, data integration, and system development to improve data-driven decision making.